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The ActiveX plugin is an alternative to the Java API , which used to work with the means of cryptographic protection. ActiveX components are supported only in the Internet Explorer. In this regard you need to perform your browser's security settings for the correct operation of the ActiveX plugin. ActiveX is launched when the client connects to the Web-client.

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On this page:

Table of Contents

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In the next window you need to:

  1. click the Browse button to select the folder (Fig. 2,1) (by default: С:\Program Files (x86)\IT Global\ (Fig. 2,2));

  2. choose the type of installation (Fig. 2,3):
    1. Everyone the plugin will run on this computer for all users;
    2. Just me the plugin will run only for the current user.
  3. click the Next button (Fig. 2,4). 

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Next, you need to perform the additional browser settings for plugin operation the browser's security settings.

Internet Explorer settings

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  1. go to menu Tools → Manage add-ons;
  2. find in the list the ActiveX plugin (Fig. 8). The status of the plugin must be Enabled. Click the Enable button, if the ActiveX plugin is disabled.

    Figure 8 –  plugin activation

As a result the ActiveX plugin will be used as the implementation of the EDS.

Possible errors

When you login into the Web-client the ActiveX plugin error occurs you need to perform an additional security settings. To do this:

  1. go to menu Tools → Internet Options → Security;
  2. sethe security level tMedium (Fig. 9,1);
    Image Added
    Figure 9 – security settings
     
  3. click the Default level button (Fig. 9,2). This button is active if you have changed Default security settings;
  4. click the OK button (Fig. 9,2).

 

Next, you need to repeat the login. Authorization in the Web-client must be completed successfully.